Appendix 9: How to Improve and Add Value in Resume and CV by Using Action Verbs
Abstract:
Action verbs are strong, action-oriented words that initiate bullet points in resumes and CVs to describe accomplishments rather than duties. Using words like "executed," "maximized," or "spearheaded" makes your experience more engaging, demonstrates tangible results, and helps pass Applicant Tracking Systems (ATS) by highlighting relevant skills.
So let's dive into Appendix 9 Action Verbs: How to Improve a Resume and CV by Using Action Verbs for more insights
Purpose of Appendix 9
Action verbs are powerful linguistic tools that strengthen resume and CV statements by making them clear, dynamic, and achievement-oriented. This appendix helps learners:
Replace weak, passive language with strong action verbs
Present achievements more effectively
Improve clarity, impact, and professionalism
Enhance ATS compatibility and recruiter attention
A. Why Action Verbs Matter
Action verbs:
Convey initiative and responsibility
Highlight skills and outcomes, not just duties
Improve readability and impact
Help recruiters quickly identify contributions
❌ Weak statement:
Responsible for managing a team.
✅ Strong statement:
Led a team of five members to complete projects ahead of schedule.
B. Principles for Using Action Verbs
✔ Begin each bullet point with an action verb
✔ Use past tense for previous roles and present tense for current roles
✔ Avoid repeating the same verb
✔ Match verbs to job role and industry
✔ Combine verbs with measurable results
C. Common Weak Phrases and Improved Versions
| Weak Phrase | Improved Using Action Verbs |
|---|---|
| Responsible for | Managed / Led / Executed |
| Worked on | Developed / Implemented |
| Helped | Assisted / Supported / Facilitated |
| Took part in | Participated / Contributed |
| Handled | Coordinated / Administered |
D. Action Verb Categories with Examples
D.1 Leadership & Management Verbs
Led
Directed
Supervised
Coordinated
Managed
Mentored
Example:
Supervised a cross-functional team to deliver projects within deadlines.
D.2 Communication Verbs
Presented
Negotiated
Drafted
Communicated
Liaised
Advised
Example:
Presented monthly performance reports to senior management.
D.3 Technical & Analytical Verbs
Analyzed
Designed
Developed
Programmed
Engineered
Tested
Example:
Developed Python scripts to automate data processing tasks.
D.4 Research & Academic Verbs
Investigated
Evaluated
Conducted
Published
Documented
Reviewed
Example:
Conducted empirical research using qualitative and quantitative methods.
D.5 Creative & Design Verbs
Designed
Created
Conceptualized
Illustrated
Visualized
Produced
Example:
Designed marketing creatives that increased engagement by 35%.
D.6 Administrative & Organizational Verbs
Organized
Scheduled
Maintained
Administered
Implemented
Recorded
Example:
Administered office operations and maintained official records.
D.7 Problem-Solving & Improvement Verbs
Resolved
Improved
Optimized
Streamlined
Reduced
Enhanced
Example:
Streamlined reporting processes, reducing turnaround time by 20%.
E. Action Verbs for Freshers vs. Experienced Professionals
For Freshers
Assisted
Learned
Participated
Completed
Supported
Executed
For Experienced Professionals
Led
Strategized
Implemented
Optimized
Directed
Transformed
F. Using Action Verbs in CVs (Academic Context)
Example:
Published peer-reviewed articles in national and international journals.
Supervised postgraduate research dissertations.
G. ATS and Action Verbs
✔ Use action verbs that align with job description keywords
✔ Avoid uncommon or vague verbs
✔ Combine action verbs with technical skills
Example:
Analyzed financial data using Excel and Power BI.
H. Common Mistakes to Avoid
❌ Overusing the same action verb
❌ Using vague verbs (did, made, worked)
❌ Exaggerating responsibilities
❌ Using passive voice
I. Action Verb Replacement Exercise (For Learners)
Original:
Worked on customer complaints.
Improved:
Resolved customer complaints, improving satisfaction ratings.
Appendix Summary
Action verbs transform resumes and CVs from static lists into dynamic professional narratives. By using strong, relevant, and varied action verbs, learners can significantly improve clarity, impact, and employability, while effectively communicating skills and achievements.
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