Appendix 9: How to Improve and Add Value in Resume and CV by Using Action Verbs


Abstract:

Action verbs are strong, action-oriented words that initiate bullet points in resumes and CVs to describe accomplishments rather than duties. Using words like "executed," "maximized," or "spearheaded" makes your experience more engaging, demonstrates tangible results, and helps pass Applicant Tracking Systems (ATS) by highlighting relevant skills. 

So let's dive into Appendix 9 Action Verbs: How to Improve a Resume and CV by Using Action Verbs for more insights 


Purpose of Appendix 9

Action verbs are powerful linguistic tools that strengthen resume and CV statements by making them clear, dynamic, and achievement-oriented. This appendix helps learners:

  • Replace weak, passive language with strong action verbs

  • Present achievements more effectively

  • Improve clarity, impact, and professionalism

  • Enhance ATS compatibility and recruiter attention


A. Why Action Verbs Matter

Action verbs:

  • Convey initiative and responsibility

  • Highlight skills and outcomes, not just duties

  • Improve readability and impact

  • Help recruiters quickly identify contributions

❌ Weak statement:

Responsible for managing a team.

✅ Strong statement:

Led a team of five members to complete projects ahead of schedule.


B. Principles for Using Action Verbs

✔ Begin each bullet point with an action verb
✔ Use past tense for previous roles and present tense for current roles
✔ Avoid repeating the same verb
✔ Match verbs to job role and industry
✔ Combine verbs with measurable results


C. Common Weak Phrases and Improved Versions

Weak PhraseImproved Using Action Verbs
Responsible forManaged / Led / Executed
Worked onDeveloped / Implemented
HelpedAssisted / Supported / Facilitated
Took part inParticipated / Contributed
HandledCoordinated / Administered

D. Action Verb Categories with Examples


D.1 Leadership & Management Verbs

  • Led

  • Directed

  • Supervised

  • Coordinated

  • Managed

  • Mentored

Example:

Supervised a cross-functional team to deliver projects within deadlines.


D.2 Communication Verbs

  • Presented

  • Negotiated

  • Drafted

  • Communicated

  • Liaised

  • Advised

Example:

Presented monthly performance reports to senior management.


D.3 Technical & Analytical Verbs

  • Analyzed

  • Designed

  • Developed

  • Programmed

  • Engineered

  • Tested

Example:

Developed Python scripts to automate data processing tasks.


D.4 Research & Academic Verbs

  • Investigated

  • Evaluated

  • Conducted

  • Published

  • Documented

  • Reviewed

Example:

Conducted empirical research using qualitative and quantitative methods.


D.5 Creative & Design Verbs

  • Designed

  • Created

  • Conceptualized

  • Illustrated

  • Visualized

  • Produced

Example:

Designed marketing creatives that increased engagement by 35%.


D.6 Administrative & Organizational Verbs

  • Organized

  • Scheduled

  • Maintained

  • Administered

  • Implemented

  • Recorded

Example:

Administered office operations and maintained official records.


D.7 Problem-Solving & Improvement Verbs

  • Resolved

  • Improved

  • Optimized

  • Streamlined

  • Reduced

  • Enhanced

Example:

Streamlined reporting processes, reducing turnaround time by 20%.


E. Action Verbs for Freshers vs. Experienced Professionals

For Freshers

  • Assisted

  • Learned

  • Participated

  • Completed

  • Supported

  • Executed

For Experienced Professionals

  • Led

  • Strategized

  • Implemented

  • Optimized

  • Directed

  • Transformed


F. Using Action Verbs in CVs (Academic Context)

Example:

Published peer-reviewed articles in national and international journals.

Supervised postgraduate research dissertations.


G. ATS and Action Verbs

✔ Use action verbs that align with job description keywords
✔ Avoid uncommon or vague verbs
✔ Combine action verbs with technical skills

Example:

Analyzed financial data using Excel and Power BI.


H. Common Mistakes to Avoid

❌ Overusing the same action verb
❌ Using vague verbs (did, made, worked)
❌ Exaggerating responsibilities
❌ Using passive voice


I. Action Verb Replacement Exercise (For Learners)

Original:

Worked on customer complaints.

Improved:

Resolved customer complaints, improving satisfaction ratings.


Appendix Summary

Action verbs transform resumes and CVs from static lists into dynamic professional narratives. By using strong, relevant, and varied action verbs, learners can significantly improve clarity, impact, and employability, while effectively communicating skills and achievements.


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