Chapter 10: Email Etiquette: Professional Email Structure, Subject Line Best Practices, Responding to Emails Promptly
10.1 Introduction In the digital age, email remains the most widely used and accepted form of professional communication. Whether you're applying for a job, communicating with clients, sending internal memos, or handling business operations, emails are a cornerstone of workplace interaction. Practicing good email etiquette ensures that your communication is clear, respectful, and effective. This chapter explores the essential components of professional email structure, best practices for writing subject lines, and the importance of responding promptly to emails. 10.2 Definition of Email Etiquette Email etiquette refers to a set of principles and guidelines that govern professional and respectful behavior when composing, sending, and replying to emails. It involves clarity, courtesy, correctness, and timeliness in all email interactions. 10.3 Importance of Email Etiquette Maintains professionalism and organizational reputation. Prevents miscommunication ...