Chapter 3: Elements of a Business Letter
A business letter is a formal means of communication used for professional correspondence between individuals, organizations, or clients. A well-structured business letter enhances clarity, maintains professionalism, and ensures effective communication. This chapter discusses the essential elements of a business letter, including letterhead, sender’s address, date, inside address, salutation, subject line, body, complimentary close, and signature block. 3.1 Letterhead and Sender's Address 3.1.1 Letterhead A letterhead is a pre-printed section at the top of a business letter that contains the company’s official details. It typically includes: Company name Logo or branding elements Business address Contact details (phone number, email, website) Any legal disclaimers or certifications A letterhead enhances professionalism and provides credibility to the document. 3.1.2 Sender’s Address If the letterhead does not include the sender’s address, it must ...