Ensuring the Waves of Success Through Quality Control Tools and Techniques: An Exploratory Study !
Abstract: Quality of product and services determines success or failure of the organization. Consumers expect the company to maintain high-level of quality and consider it an important aspect of satisfaction.The quality of product or service is ensuring if proper designing process is followed. This designing process needs to be backed by appropriate process design supported by a suitable technology which confirms to requirements of customers. Quality control ensures that defects and errors are prevented and finally removed from the process or product. Therefore, quality control should include; planning, designing, implementation, gaps identification and improvisation. Keywords: Learning Outcomes : After undergoing this article you will be able to understand the quality control techniques: Here are some quality control techniques: Total Quality Management (TQM) A method that ensures maximum quality at every stage of the production process . Total Quality Managemen...