Annexure 1: Sample Case Study on Improving Problem-Solving Skills
Objective: Improve problem-solving skills. Case Study: A company wants to adopt remote work permanently, but some employees prefer office work. The management aims to find a balanced approach that ensures productivity, employee satisfaction, and operational efficiency. Participants and Their Roles: HR Manager (Facilitator) – Oversees the discussion, ensures structured progress, and considers employee well-being. Operations Manager – Evaluates logistics, infrastructure, and overall operational impact. IT Head – Assesses technological feasibility and security aspects. Employee Representative (Remote Work Advocate) – Supports and highlights benefits of remote work. Employee Representative (Office Work Advocate) – Represents employees who prefer in-office work. CEO (Decision Maker) – Makes the final decision based on discussions and recommendations. Systematic Approach for Solution: Step 1: Problem Identification The HR Manager presents the ca...